Cleaner Carpets & Surfaces of SCL is the best choice for pet stain removal and pet odor removal for your home or office carpet and upholstery. If pet stains are not treated properly, not only will permanent stains be left behind but the nasty pet odors will be permanent.  Cleaner Carpets & Surfaces will apply an odor-eating enzyme to the stained areas of your carpet before we professionally steam clean the entire area.  We recommend this pre-treatment odor neutralizer process not only for pet owners but for anyone wanting to remove the plain old funny smells that life brings in your home or office. Carpets and upholstery tend to trap these smells. Cleaner Carpets & Surfaces pet odor and stain pre-treatment process and our professional carpet cleaning removes most stains, hair and surface odor caused by pets.  Once Cleaner Carpets & Surfaces has your carpets cleaned and looking new again, we recommend having your carpets stain guard protected.  Our stain guard protection adheres to the top layer of your carpet, keeping future stains on the surface of your carpet.  Our stain guard protection is the best way to maintain the life and appearance of your carpet.

Pet Odor 

Pet odor is a very common problem. At Cleaner Carpets & Surfaces, we can help you deal with your pet challenges. From minor problems to major headaches, Cleaner Carpets & Surfaces can help find that solution that works best for you.

In many cases, our normal cleaning process is all that is needed to correct minor pet problems. The powerful rinsing action of our cleaning system can effectively remove urine from carpet fiber.
The problem with pet odor is that it can be much deeper than it first appears at first. Pet urine can easily soak through the backing of the carpet into the padding underneath. In more severe cases the urine can penetrate into the sub-floor beneath the padding. This creates a problem that is multi-layered.

The urine also provides for the growth of bacteria. This in turn contributes to a worsening of the odor problem and can contribute to permanent color loss of the carpet fiber.


To eliminate this problem the urine must be removed or neutralized from each of the layers effected. If the contamination is limited to only the face yarn of the carpet then the cleaning itself may effectively remove the odor. In more severe cases a urine neutralizer may be applied.

Left untreated over a period of time, pet odor can become absorbed into many of the porous materials in your home. Draperies, sheet rock, upholstery, baseboards, even the concrete foundation are just a few of the materials that can absorb these odors.

At Cleaner Carpets & Surfaces, we offer Salt Lake City’s best range of solutions to help you with your pet odor problems. In the long run, however, it may be more a matter of proper maintenance instead of total elimination. After all, we love our pets and want to keep them a part of our family. Pet ownership adds to the challenge of maintaining a clean and healthy home. At Cleaner Carpets & Surfaces, we can help you meet those challenges.

Urine Control 

Please note that when cleaning urine spots, there is a difference between cleaning the urine soiling and treating for odor. Cleaning existing urine spots MAY NOT remove any associated odor. In fact, it could increase the odor in the air space for a temporary period of time. This is why it is important to have the odor removal specialists at Cleaner Carpets & Surfaces help you.

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost "neutral" state which means it is easier to remove when it is fresh. Once it dries, it turns "alkaline" and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it may permanently change the dye structure, therefore causing permanent staining.

This means that no one can guarantee complete removal of all urine spots. Please consult with your technician if you have questionable urine spots on your carpet.

To prevent permanent staining in the future, clean urine spots immediately by blotting with a white terry cloth towel or plain white paper towels until no moisture is transferred. To clean the spot, mix 1 part white vinegar to 2 parts water and massage (don't rub) into the spot with a white terry cloth. Once you have "flushed" as much of the urine out as possible, blot with dry cloths until dry to the touch. If you have a small extraction machine, flush with fresh water until spot is removed. Do not use over the counter, general spotters or extraction detergent. Remember, the best thing to do is give the team at Cleaner Carpets & Surfaces a call today and have stain and odor free carpets tomorrow!